Business Proposal — October 2026

A complete cleaning business, live in 10 days for the Ribble Valley.

NW Clean — domestic and commercial contract cleaning across the Ribble Valley, Lancashire. NAZ brings in the local clients. Oliver runs the operations from Tenerife. I handle the messages, emails, and WhatsApp. Fully operational with Facebook, website, online booking, invoicing, and business email — all live within 10 days of sign-off.

Coverage Ribble Valley + 10 mile radius
Launch Within 10 days
Operations Oliver · Tenerife
Client Sourcing NAZ · Ribble Valley
01 — How it works
The operating model at a glance
Every moving part of the business, mapped. Click any card to expand the details.
Clients
Who we serve
Homes and businesses in the Ribble Valley
  • Weekly / fortnightly domestic cleans
  • Office & shop contract cleaning
  • Holiday let turnarounds
  • One-off deep cleans & end-of-tenancy
  • Estate agents (viewing ready)
Click to expand ↓
Booking
How jobs get in
Online form, FB Messenger, email, phone
  • Website booking form → instant email
  • Facebook Messenger → I reply, Oliver confirms
  • Email → inbox routed to Oliver
  • Phone / WhatsApp → logged
  • All leads logged in one tracker
Click to expand ↓
Invoicing
Getting paid
Automatic, professional
  • Invoice generated per job
  • Client pays by bank transfer or card
  • Payment reminder at 7 & 14 days
  • Client gets PDF invoice + receipt
  • Book-keeping records maintained
Click to expand ↓
✦
NW
Clean Co.
Cleaners
Vetted local network
Self-employed, paid per job
  • Sourced from local FB groups & word of mouth
  • Right to work + insurance verified
  • Paid weekly per job (no monthly salary)
  • Scheduled via shared calendar
  • Quality feedback loop after each job
Click to expand ↓
Scheduling
Matching cleaner to job
Calendar + dispatch
  • Shared Google Calendar
  • Cleaner assigned per job slot
  • Address + access code shared
  • Client gets confirmation text
  • Reschedule handled in calendar
Click to expand ↓
NAZ
Client sourcing
Local presence in the Ribble Valley
  • Knows the local market & clients
  • Introduces homes & businesses
  • Handles local relationships
  • Referrals from existing contacts
  • Local word-of-mouth network
Click to expand ↓
02 — Who does what
Three people, one business
Clear roles. No overlap. Each person does what they do best, where they are.
Ribble Valley
NAZ
Client sourcing and local relationships. Knows the homes, businesses, and people in the area. Brings in the work, maintains the local presence, and handles any face-to-face client interactions.
Introduces local clients
Handles local word-of-mouth
Meets key clients in person
Recommends to neighbours
Tenerife
Oliver
Day-to-day operations. Manages the cleaner network, handles scheduling and dispatch, runs the booking system, processes invoices, and keeps the business running. The operational engine behind every job.
Manages cleaner network
Schedules & dispatches jobs
Processes invoices & payments
Approves quotes & pricing
Support
Stewart
Client communication. Replies to Facebook messages, emails, and WhatsApp on behalf of the business. Drafts responses for Oliver's approval, or handles straightforward enquiries directly. The client-facing voice.
Replies to FB Messenger
Answers client emails
Handles WhatsApp messages
Drafts quotes for approval
03 — What we offer
Service lines
Clear, simple packages that cover what most Ribble Valley homes and businesses actually need.
🏠
Regular Home Cleaning
Weekly or fortnightly domestic cleans. Kitchens, bathrooms, bedrooms, living areas. Dusting, mopping, vacuuming, surfaces. We come, you relax.
🏢
Commercial Contract
Offices, shops, and commercial units. Scheduled outside business hours. Consistent cleaner for each site. Includes windows and floor care.
✨
Deep Clean
One-off intensive clean. Inside ovens, behind fridges, grout, limescale, windows inside & out. The full reset your place deserves.
🔑
End of Tenancy
Move-in / move-out cleans that pass landlord and agent inspections. Deposit-back standard. All rooms, all surfaces, all detail.
🏖️
Holiday Let Turnover
Fast, reliable turnaround between guest stays. Linen change, full clean, restocking check. Built for Ribble Valley holiday lets.
🚧
Post-Construction
End-of-build cleans. Paint splatters, dust from every surface, adhesive residue. Ready for handover or first night.
04 — Online booking
Clients book themselves
A booking form on the website. Client picks a service, date, and time. Oliver gets the job, matches a cleaner, confirms with the client. No back-and-forth needed for standard bookings.
Book a Clean — NW Clean
Live on website
You'll receive a confirmation email within 2 hours. Oliver will match a cleaner and confirm your slot.
05 — Day to day
How a job runs, start to finish
Six steps from first message to paid invoice. NAZ brings the client, Oliver runs the job, I keep the client happy.
1

Job comes in

NAZ introduces a client, or a client books online, messages on Facebook, or emails. I reply on FB/email/WhatsApp. Oliver gets the full enquiry with client details and job requirements.

2

Quote & confirm

Oliver checks availability, matches a cleaner, and sends a quote with date, time, and price. Client confirms. Job goes on the shared calendar. Client gets a written confirmation with cleaner's name and arrival window.

3

Cleaner dispatched

Cleaner gets a text with address, access code, job brief, and finish time. NAZ is copied in for local context. Any access issues or changes get flagged to Oliver immediately.

4

Clean happens

Cleaner arrives, does the job to the brief. Photos of completed work sent to Oliver, forwarded to client on request. Any extra work or issues escalated straight away.

5

Invoice & payment

Professional invoice generated with payment link. Client pays by card or bank transfer. Payment confirmed, receipt sent. Oliver logs it for book-keeping. Cleaner paid weekly from the account.

6

Feedback & repeat

Client gets a quick feedback ask. If they loved it, we ask for a Google review. Regular clients get their next slot auto-booked. NAZ hears about it locally and brings in the next one.

06 — Pricing framework
Transparent, competitive, local
Suggested starting rates for the Ribble Valley market. Final pricing is Oliver's to set — this is a sensible baseline.
Service Starting Rate Model Notes
Weekly home clean (2BR) £60–£75 Per visit 1–1.5 hours, all surfaces
Weekly home clean (3BR+) £80–£100 Per visit 1.5–2 hours, full house
Fortnightly home clean £70–£90 Per visit Same scope, less frequent
Commercial office (weekly) From £120/wk Monthly Depends on size & frequency
Deep clean (single home) £180–£250 One-off 3–4 hours, full reset
End of tenancy (2BR) £200–£280 One-off Landlord inspection standard
Holiday let turnover £55–£75 Per turnover Fast, 90 min standard
07 — What gets built
The technology behind it all
Professional tools, set up and running before the first client walks through the door. All live within 10 days.
Facebook
Business Page
Professional FB page with cover photo, pinned intro post, services listed, review section. Messenger connected. I handle the messages, Oliver approves the posts before they go live.
Website
Cloudflare Hosted
Clean, fast, mobile-first site. Service descriptions, pricing, service area, contact form, online booking. SEO-optimised for "cleaning Ribble Valley." Custom domain (nwclean.co.uk).
Booking
Online Booking System
Clients pick a service, date, and time. Instant email confirmation. Oliver gets the job, matches a cleaner, confirms the slot. No phone calls needed for standard bookings.
Invoicing
Invoice System
Branded PDF invoices with logo, VAT details, and payment link. Automatic payment reminders at 7 and 14 days. Full transaction log for book-keeping and Self Assessment.
Email
Business Email
info@nwclean.co.uk and hello@nwclean.co.uk. Professional sender for all invoices, quotes, and client comms. Connected to Oliver's phone. All client comms in one searchable inbox.
Cleaner Network
Vetting & Dispatch
Shortlist of 5–8 vetted local cleaners. Right to work, insurance, and references on file. Dispatch via text with job brief, address, access code, and finish time. Shared calendar for scheduling.
08 — What's in the box
Everything you need, day one
No gaps, no "we'll sort that later." This is a complete business setup, live in 10 days.
✓
Brand & Identity
NW Clean name, logo concept, colour palette, tone of voice. Consistent across every touchpoint — website, FB, invoices, emails.
✓
Facebook Page
Fully set up with pinned post, services, hours, location. Messenger enabled. Review section active. I handle the messages, Oliver approves the posts.
✓
Website + Booking
Cloudflare-hosted, fast, mobile-responsive. Online booking form, contact form, service descriptions, pricing. SEO for "cleaning Ribble Valley."
✓
Business Email
info@nwclean.co.uk. Professional sender name. Connected to Oliver's phone. All client comms in one place, searchable, forever.
✓
Invoice System
Branded templates, payment links, automatic reminders, transaction log. Oliver can generate an invoice in under 30 seconds.
✓
Ongoing Support
I handle FB messages, email replies, and WhatsApp. Oliver approves and dispatches. NAZ brings the clients. Weekly summary of leads, jobs, and income.
09 — Next steps
10 days to launch.
Sign-off on the name, pricing, and service list. Then in 10 days: Facebook page is up, website is live with online booking, email is working, and the first client is booked. NAZ is already bringing in local leads. Oliver is running the operations. You have a fully operational cleaning business in the Ribble Valley.
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